FAQs
Digital Mart FAQs
Ordering & Products:
- What types of electronics do you offer? We offer a wide range of innovative electronic gadgets, including mini projectors, smart door locks, smart padlocks, and more.
- How do I know if a product is in stock? You can check the product page for real-time availability. If a product is out of stock, we'll let you know when it's expected to be back in stock.
- Can I customize any of the products? Unfortunately, we don't offer customization options at this time.
Shipping & Delivery:
- Do you ship internationally? Yes, we offer international shipping! Shipping costs will vary depending on your location.
- How long does it take to receive my order? Our processing time is typically 4-8 business days. Shipping times will vary depending on your location and chosen shipping method. You will receive a notification with tracking information once your order ships.
- What are your shipping costs? Shipping costs are calculated at checkout based on your order weight and destination.
- Do you offer free shipping? We may offer free shipping promotions from time to time. Please check our website or social media pages for current offers.
Returns & Exchanges:
- What is your return policy? We offer a 30-day return policy for unopened and unused items. Please refer to our full return policy for details (link the policy here).
- Can I exchange my item for a different one? Yes, you can exchange your item for a different one within 5 days of purchase, subject to availability. Please refer to our full return policy for details.
- How do I return or exchange an item? Please contact us at [shopthedigitalhub@gmail.com] for instructions on returning or exchanging your item.
Contact:
- How can I contact you? You can contact us by email at [shopthedigitalhub@gmail.com]. We answer emails within 48-72 hours.
We hope this FAQ page answers your questions! If you have any further inquiries, please don't hesitate to contact us.